Support
Need help with a SaiyanModz Rust product?
This page shows you where to get help, what info to send and what to check before you open a ticket. The goal is simple: fix your issue as fast and clearly as possible.
- Rust status: Online
- Last update: 15-11-2025
- Verified Reseller
- Instant Delivery
- Discord Support
Where to start
Discord tickets
Join our Discord and open a ticket for product issues, loader errors or account problems.
Setup / guides
Follow written guides for Calamari, Sync Spoofer and Rust Temporary Accounts (NFA).
Status & uptime
See if a product is online, updating or temporarily disabled before you open a ticket.
Before you open a ticket
Sending clear info helps us solve your issue much faster:
- Your order ID or the email you used at checkout.
- Which product you are using.
- Screenshots or exact error messages you see.
- What you already tried (restart, reinstall, etc.).
Quick support FAQ
Where do I get my key or account details?
Your key or login arrives instantly after payment on the order page and via email. If you don’t see it, check spam first, then contact support with your order ID.
What kind of support do you provide?
We help with setup, loader errors, product access and safe usage steps. We do not promise unbans or bypasses for every server/anti-cheat.
How long does it take to get a reply?
Discord tickets are the fastest, usually answered within minutes during active hours. Clear screenshots and your order ID make replies faster.
Last step
Check status or guide first — if you still need help, open a ticket.
Most issues are solved by following the correct instructions or waiting for a loader update. If you’re stuck, we’ll help you one-on-one on Discord.